1. Introduction
tooltradeco.shop, which we refer to as “we,” “us,” or “our,” values your privacy. This policy details how we gather, utilize, and safeguard your information when you access our website. By using our Site, you consent to the terms of this Privacy Policy.
2. Information We Collect
Personal Data: When you check out, we collect your name, email address, shipping address, and phone number.
Payment Data: All payments are processed via secure third-party gateways. We don’t store your credit card information on our servers.
Customization Data: For custom orders, we collect images or design files that you upload.
Automatic Data: We gather your IP address, browser type, and use cookies to enhance your shopping experience.
3. How We Use Your Information
We employ your information to process orders, offer customer support, detect fraud, and (with your consent) send promotional updates.
4. Sharing Your Information
We don’t sell your data. We only share information with essential service providers, logistics partners for shipping, and payment processors to fulfill your order.
5. Data Security & Retention
We use industry-standard SSL encryption to protect your data. We keep personal information only for as long as necessary for business purposes and legal compliance.
6. Cookies Policy
We use cookies to remember your cart items and preferences. You can manage cookie settings in your browser at any time.
7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at support@tooltradeco.shop.
8. Children’s Privacy
Our Site is not meant for children under 16. We don’t knowingly collect information from minors.
9. Contact Us
Email: support@tooltradeco.shop
Customer Support: Monday – Friday, 9:00 AM – 6:00 PM (EST)